IT System Administrator

The successful applicant will join ESG’s IT Department. The Systems Administrator will be responsible for maintenance and operation of the Windows Servers, laptops and desktops, IT documentation and inventory, network infrastructure, backup, and will play a key role in all IT projects. This is an excellent opportunity for an IT professional who is looking for their next challenge and enjoys the fast pace of an entrepreneurial environment while working with a small, innovative team.

Duties and responsibilities include:

  • Provide first level contact and problem resolution for all users with hardware, software, and applications. 
  • Support internal infrastructure including, laptops and desktops, servers, routers, switches, firewalls, printers, phones, LANs, WANs, and network segments
  • Perform Windows Server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Monitor IT infrastructure using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
  • Deploy, monitor and maintain both physical and virtual servers
  • Support Exchange environment (On-prem and Office 365)
  • Provide technical support to end-users and manage helpdesk system
  • Monitor and maintain servers and data backup system
  • Mobile devices configuration and management
  • Perform routine audits of systems and software
  • Create and maintain IT documentation, procedures, and equipment inventory for all systems
  • Participate in multiple technologies and business projects 

Qualifications and Experience:

  • University degree or college diploma in Information Technology or a related field.
  • Minimum 3 years of experience with IT technical support
  • Proficiency in Active Directory administration•Proficiency in Windows Desktop administration and troubleshooting
  • Comprehensive understanding of networking and TCP/IP
  • Experience in installing and troubleshooting Windows Server (2008, 2012,2016)
  • Experience with MS Exchange (on-prem and online)
  • Excellent analytical and problem-solving skills
  • Basic to intermediate level network monitoring systems 
  • Basic to intermediate level Backup and Restore 
  • Ability to work independently
  • Certification – MCP, A+, CCNA, or any associate level certification

Preference will be given to candidates with the following skills:

  • MCSA, ITIL
  • Linux configuration and management
  • Hyper-V/VMware experience
  • Kace system management 
  • Sharepoint administration
  • Veeam Backup

ESG is a rapidly growing enterprise with offices in the Middle East, Asia, the U.S. and Canada.  ESG offers worldwide opportunities, a flexible benefits program and competitive compensation.  

Please apply via our ESG Career Centre with resume and cover letter.  ESG thanks all interested applicants, however only those selected for an interview will be contacted.